This website, peerreviewai.org (the “Site”), is operated by PeerReviewAI LLC (“we,” “our,” or “us”), a North Carolina limited liability company. We offer this Site, including all information, tools, and services available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our Site and/or using the PeerReviewAI tool (the “Product”), you engage in our service (the “Service”) and agree to be bound by the following terms and conditions (the “Terms of Service” or the “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE ACCESSING OR USING OUR SITE. BY ACCESSING OR USING ANY PART OF THE SITE, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS OF SERVICE AS WELL AS THE TERMS AND CONDITIONS OF OUR PRIVACY POLICY (THE “PRIVACY POLICY”). IF YOU DO NOT AGREE TO ALL THE TERMS AND CONDITIONS OF THESE TERMS OF SERVICE (THE “AGREEMENT,”) THEN YOU MAY NOT ACCESS THE SITE OR USE ANY SERVICES. IF THESE TERMS OF SERVICE ARE CONSIDERED AN OFFER, ACCEPTANCE IS EXPRESSLY LIMITED TO THESE TERMS OF SERVICE. THE SECTIONS BELOW TITLED “BINDING ARBITRATION” AND “CLASS ACTION WAIVER” CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM.
By using this Site, you consent to receiving electronic communications from us. These electronic communications may include notices about your Product registration, payment confirmation, and other information related to your use of the Site and Services. You agree that any notices, agreements, disclosures, or other communications that we send you electronically will satisfy any legal communication requirements, including that such communications be in writing.
Any new features or tools which are added to the current Product offerings shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.
This Terms of Service covers the following sections:
PeerReviewAI provides an AI-assisted platform that helps researchers and clinicians evaluate, improve, and prepare scientific manuscripts. Core features include:
The Service is an assistive tool. It does not replace independent scientific judgment, journal peer review, institutional review, clinical judgment, or the advice of a qualified professional. Output is generated by large language models and may contain errors, omissions, outdated references, or fabricated citations known as “hallucinations.” We do not warrant that outputs provided by the Product are accurate. You are solely responsible for verifying any output before relying on it.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. Descriptions or pricing of the Product are subject to change at any time at our sole discretion. We reserve the right to discontinue any Product at any time.
The Service offers two purchase models: (a) one-time credit purchases that unlock single use review products, and (b) a recurring subscription for Premium Journal Club.
One-time credit purchases. The Essentials, Peer Review, and Author review modes, as well as optional add-ons such as ESL review, require credits. Unless expressly stated otherwise, credits are non-refundable (except, upon request, in the case of a review-failure due to our technical error, or cancellation of the Premium Journal Club subscription within 14 days without material use of the service), have no cash value, may not be transferred, sold, or exchanged, and expire if your account is terminated.
Premium Journal Club. Premium Journal Club is a monthly paid subscription that automatically renews until canceled. By subscribing, you authorize us, acting through our payment processor Stripe, to charge your payment method the then-current monthly fee on each renewal date until you cancel. The subscription fee, billing cycle, and renewal terms will be disclosed on the checkout page before you complete your purchase. For more information on Stripe’s data processing and privacy practices, visit their privacy policy here.
You may cancel the subscription at any time from your account settings or by emailing us at support@peerreviewai.org. Cancellation takes effect at the end of the current billing period. You will retain access until that date and will not be charged again. We do not prorate partial months. We will send a renewal reminder and, where required by law, an annual renewal notice in accordance with the federal Restore Online Shoppers’ Confidence Act (ROSCA), 15 U.S.C. §8403, and state automatic-renewal laws, including California Business & Professions Code §17600 et seq.
Pricing is displayed at the point of purchase and is subject to change. We reserve the right at any time to modify or discontinue the Service, or any part or content thereof, without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuation of the Service. Initiating a chargeback without first contacting us to attempt resolution is a material breach of these Terms and may result in suspension or termination of your account.
Occasionally, there may be information on our Site or in the Service that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information on the Site at any time without prior notice.
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
By agreeing to these Terms of Service, you represent that you are an adult user at or over the age of 18, and that you reside in the United States. Our Service is intended for adult researchers, clinicians, students, and academic professionals located in the United States. This Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. For more information about our data practices regarding minors, please see our Privacy Policy. We may use technical measures, including IP-based geolocation gating, to suspend or terminate accounts that appear to originate outside the United States.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Site or its content: (a) to solicit others to perform or participate in any unlawful acts; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate intellectual property, privacy and publicity rights; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (e) to upload, submit, or transmit any content that you do not have the legal right to provide, including manuscripts, figures, tables, or data for which you lack authorization from all authors and copyright holders; (f) to upload, submit, or transmit Protected Health Information (“PHI”) as defined under the Health Insurance Portability and Accountability Act (“HIPAA”), personally identifiable patient data, individually identifiable research-subject data, or any other regulated personal information; (g) to ghostwrite, fabricate, or misrepresent authorship in a manner that violates the policies of any journal, publisher, or academic institution; (h) to make clinical diagnoses, treatment decisions, or other high-risk medical decisions; (i) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related site, other sites, or the Internet; (j) to attempt to extract, reverse engineer, decompile, or discover the underlying models, prompts, system instructions, retrieval sources, or architectures used by the Service; (k) to spam, phish, pharm, pretext, spider, crawl, or scrape; (l) for any fraudulent, obscene, or immoral purpose; or (m) to probe, scan, test the vulnerability of, interfere with, or circumvent the security features of the Service and underlying infrastructure.
If you create an account on the Site, you must provide us with accurate, complete, and updated registration information about yourself. You may not select as your User ID a name that you do not have the right to use or another person’s name with the intent to impersonate that person. In addition, you agree to hold us harmless of any damages that may result from you sharing your account information and username. You are responsible for any activity associated with your account.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us. A breach or violation of any of the Terms will result in an immediate termination of your Services. We reserve the right to refuse the Services to anyone for any reason at any time.
As a safeguard, we have executed a Business Associate Agreement with our AI model provider. This BAA provides defense against inadvertent exposure but is not a substitute for de-identification, and it does not authorize users to route PHI through the Service. We are not a HIPAA-covered entity, and our Services are not offered as a HIPAA-compliant clinical system. Please do not upload content containing PHI as defined by HIPAA. Please see our Privacy Policy for more details on how we use your personal information.
We collect all information shared with us through direct contact via our email address for the purposes of improving future customer support experiences, improving our Product and Site, and preventing fraud. This may include email addresses, exchanges, and attachments. Business and legal requirements may oblige us to retain certain information for an extended period of time. These reasons may include:
For information on our data retention policy, please see our Privacy Policy.
THE SITE AND THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND. WE HEREBY DISCLAIM ANY AND ALL EXPRESS AND IMPLIED WARRANTIES WITH RESPECT TO THE SITE AND THE SERVICES, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, AVAILABILITY, ERROR-FREE OR UNINTERRUPTED OPERATION, ACCURACY, COMPLETENESS, CURRENTNESS, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. ANY RELIANCE ON THE SITE, SERVICES, OR CONTENT ON THIS SITE IS AT YOUR OWN RISK. THIS SITE MAY CONTAIN CERTAIN HISTORICAL INFORMATION. HISTORICAL INFORMATION, NECESSARILY, IS NOT CURRENT AND IS PROVIDED FOR YOUR REFERENCE ONLY. WE RESERVE THE RIGHT TO MODIFY THE CONTENTS OF THIS SITE AT ANY TIME, BUT WE HAVE NO OBLIGATION TO UPDATE ANY INFORMATION ON OUR SITE. YOU AGREE THAT IT IS YOUR RESPONSIBILITY TO MONITOR CHANGES TO OUR SITE.
PeerReviewAI content. The Service, including the underlying software, user interface, text, graphics, logos, trademarks, audio, video, prompts, review methodology, retrieval architecture, and aggregated or de-identified data, is owned by PeerReviewAI or its licensors and is protected by United States and international intellectual-property laws. No rights are granted to you except as expressly set forth in these Terms. If you send us suggestions, ideas, bug reports, or other feedback about the Service, you grant PeerReviewAI a perpetual, irrevocable, royalty-free, worldwide license to use and exploit that feedback without restriction or compensation. PeerReviewAI respects the intellectual-property rights of others. If you believe that content accessible through the Service infringes your copyright, send a notice that complies with 17 U.S.C. §512(c)(3) to our designated agent at support@peerreviewai.org. We will respond in accordance with the Digital Millennium Copyright Act.
Your content. When using our Site and Services, you retain all rights in and to manuscripts, text, data, and other materials you submit to the Service (“User Content”). You represent and warrant that you have all rights, consents, and permissions necessary to submit the User Content to the Service. You grant PeerReviewAI a worldwide, non-exclusive, royalty-free license to host, transmit, process, display, and analyze User Content solely for the purpose of operating the Service on your behalf, including transmitting the content to our U.S.-based enterprise AI model provider under a Zero Data Retention agreement and, where applicable, a Business Associate Agreement. Except in the case of fraud prevention, safety, and policy monitoring, we do not use User Content to train or improve any artificial intelligence or machine learning model, and our subprocessors are contractually prohibited from using your prompts or outputs to train their generally available models. A narrow exception applies to our AI model provider’s Trust & Safety processes: if its automated systems flag a session for a potential usage-policy violation, the provider may retain inputs and outputs for safety review and enforcement for a limited period consistent with its published retention policy. These uses are limited to safety, abuse prevention, and legal-compliance purposes and are not used to train generally available models.
The Service is engineered so that manuscript text and generated review text exist only in transit and in volatile browser memory for the duration of your session. We do not retain manuscript content, generated review content, tracked-changes output, ESL-edited text, or PDF exports in any server-side database after the session ends or after you click “Delete Paper.” Subject to your compliance with these Terms and payment of applicable fees, PeerReviewAI assigns to you, to the extent assignable under applicable law, any interest it may have in AI-generated review text, tracked-changes edits, and language edits produced for your specific manuscript. You are solely responsible for the accuracy, legality, and appropriateness of the output and for any use you make of it, including any submission to a journal, publisher, institution, or third party.
Our Service relies on a limited set of US-based third-party service providers to operate, including for payment processing via Stripe, Inc.; AI model processing under a Business Associate Agreement and zero data retention terms; identity, authentication, and account database management; serverless application hosting; reference data infrastructure management for public bibliographic material; public biomedical literature lookup via the U.S. National Library of Medicine; and transactional and marketing email delivery. Each service provider operates under its own terms of service and privacy policy, and is bound to PeerReviewAI by a commercial agreement that restricts use of any data transmitted to it to the purposes described in the Privacy Policy.
Except where a provider is named above because its own terms require public disclosure (such as Stripe, Inc.), PeerReviewAI does not publicly disclose the specific identities of its service providers. Institutional compliance teams, procurement reviewers, and auditors with a legitimate need to know may request a complete named subprocessor register under appropriate confidentiality terms by contacting us using the method provided in Section 17. PeerReviewAI is not responsible for the acts or omissions of third-party service providers beyond what is expressly stated in these Terms and in the Privacy Policy.
IN CONNECTION WITH ANY WARRANTY, CONTRACT, OR COMMON LAW TORT CLAIMS: (I) WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION RESULTING FROM THE USE OR INABILITY TO ACCESS AND USE THE SITE OR THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (II) ANY DIRECT DAMAGES NOT ATTRIBUTABLE TO PERSONAL INJURIES THAT YOU MAY SUFFER AS A RESULT OF YOUR USE OF THE SITE, THE PRODUCTS, THE SERVICES OR OTHERWISE SHALL BE LIMITED TO ONE HUNDRED UNITED STATES DOLLARS (US $100).
SOME JURISDICTIONS, INCLUDING THE STATE OF NEW JERSEY, DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. THEREFORE, SOME OF THE ABOVE LIMITATIONS ON WARRANTIES IN THIS SECTION MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS OF SERVICE SHALL AFFECT ANY NON-WAIVABLE STATUTORY RIGHTS THAT APPLY TO YOU. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, USE OF ANY PRODUCTS AND SERVICES PERFORMED BY OR ACCESSED THROUGH THE PEERREVIEWAI SITE IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU.
You agree to indemnify, defend and hold harmless PeerReviewAI and our affiliates, partners, agents, service providers, subcontractors, suppliers, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms are determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from the Terms without affecting the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. The Terms of Service are effective unless and until terminated by either you or us. You may terminate the Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our Site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services.
When you remove your account, if you have created one, we disable the login and then start the account deletion process. It may take up to 24 hours for the data to be deleted in our systems.
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this Site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the state of North Carolina without regard to its conflict of laws provisions.
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes. For material changes to these Terms, we will provide additional notice, such as a prominent statement on our Site or a notification to you, consistent with our Privacy Policy.
Your continued use of or access to our Site or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Before filing any formal claim, you agree to contact us at support@peerreviewai.org with a written description of the dispute and a proposed resolution, and to negotiate in good faith for at least thirty (30) days.
After such period, a dispute arising under or relating to these Terms of Service, the Services, the Products, or the Site (each, a “Dispute”), may be resolved by binding arbitration governed by the Federal Arbitration Act (“FAA”). Any election to arbitrate, at any time, shall be final and binding on the other party. IF EITHER PARTY CHOOSES ARBITRATION, NEITHER PARTY SHALL HAVE THE RIGHT TO LITIGATE SUCH CLAIM IN COURT OR TO HAVE A JURY TRIAL, EXCEPT EITHER PARTY MAY BRING ITS CLAIM IN ITS LOCAL SMALL CLAIMS COURT, IF PERMITTED BY THAT SMALL CLAIMS COURT RULES AND IF WITHIN SUCH COURT’S JURISDICTION. ARBITRATION IS DIFFERENT FROM COURT, AND DISCOVERY AND APPEAL RIGHTS MAY ALSO BE LIMITED IN ARBITRATION. All disputes will be resolved before one (1) neutral arbitrator selected jointly by the parties, whose decision will be final, except for a limited right of appeal under the FAA. The arbitration shall be commenced and conducted by the American Arbitration Association (“AAA”) pursuant to its then current Consumer Arbitration Rules and Mediation Procedures and in accordance with the expedited procedures in those rules. All applicable AAA rules and procedures are available at the AAA website here. Each party will be responsible for paying any AAA filing, administrative, and arbitrator fees in accordance with AAA rules. Judgment on the arbitrator’s award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. The arbitration may be conducted in person, through the submission of documents, by phone, or online. If conducted in person, the arbitration shall take place in North Carolina. The parties may litigate in court to compel arbitration, to stay a proceeding pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator. The parties shall cooperate in good faith in the voluntary and informal exchange of all non-privileged documents and other information (including electronically stored information) relevant to the Dispute immediately after commencement of the arbitration.
You and PeerReviewAI agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any class or representative proceeding. As set forth in Section 16 below, nothing in these Terms of Service will prevent us from seeking injunctive relief in any court of competent jurisdiction as necessary to protect our proprietary interests.
You acknowledge and agree that in the event of a breach or threatened violation of our intellectual property rights and confidential and proprietary information by you, we will suffer irreparable harm and will therefore be entitled to injunctive relief to enforce these Terms of Service. We may, without waiving any other remedies under these Terms of Service, seek from any court having jurisdiction any interim, equitable, provisional, or injunctive relief that is necessary to protect our rights and property pending the outcome of the arbitration referenced above. You hereby irrevocably and unconditionally consent to the personal and subject matter jurisdiction of the federal and state courts in the State of North Carolina for purposes of any such action by us.
To contact us for questions or concerns about our Terms of Service, send us mail at 4030 Wake Forest Road STE 349 Raleigh, NC, 27609, USA or an email at support@peerreviewai.org.